Refund, Return and Cancellation Policy
Refunds & Returns
We are happy to refund a product if it is defective, within 30 days of purchase or upon the return of your product. If you return a product to us and request a refund due to an error on our part (whether that be us sending wrong or damaged goods) we will be happy to pay for the postage cost to return it to us.
Please note, if you are requesting a refund based on an issue with the condition of the goods we kindly ask you to provide a photo in order for us to best resolve the issue.
Cancellations
If you have made a mistake with your order, please email info@brokenwharfe.com as soon as possible and we will try and resolve any issues. We dispatch orders within 24 hours of receiving them so please contact us quickly to prevent the goods from being picked and dispatched.
